Delivery charges and Terms & Conditions:

• Dry Food:
  These are usually posted by Royal Mail First Class and charges start from £4.09 up to 2 kg and £7.39 up to 10 kg
  
  

• Frozen Food:
  Frozen products are posted by DPD Next Day Courier Delivery ONLY due to the perishable nature of the food.

• Standard DPD Next Day Courier Delivery starts from £9.99 (depending on size of order) and delivery times can range between 8am to 8pm.

• Special DPD Next Day Courier Delivery by 12pm charges start at £16.50 (depending on size of order).

• Delivery charges are made by DPD and will confirm charges at time of order.

• Unfortunately delivery delays, losses and damages during delivery, are out of our control and we cannot be responsible for said damages or delays. Moreover, as we are small business we cannot offer full refunds as it is logistically impossible. However, every case is different so we will assess the situation and see what we can do.
  
  

• Thermal Packaging (for frozen food only):
  Frozen items come with a thermal packaging charge that starts from £3.50, maximum of £8, depending on the size of your order.
  We use a combination of ice gel packs, premium boxes and pure sheep's wool fleece liners to keep our food in the best condition on its way to you. All ice-gel packs can be re-used and the wool upcycled. 

• Our wool/fleece liners are natural, renewable, reusable, recyclable, compostable and returnable, Wool is one of the most sustainable materials on the planet, being available in abundance as a by-product of rearing sheep. 

Thank you for your order!