Delivery charges and Terms & Conditions:

• Dry Food under 2kg:
  These are usually posted by Royal Mail First Class and charge is £4.40
  
  

• Frozen Food:
  Frozen products are posted by DPD Next Day Courier by 12pm ONLY due to the perishable nature of the food. Charge for up to 15kg is £10.99 and is the same all over the UK (apart from some postcodes in Scotland and Northern Ireland) 

• a Saturday delivery option is available and this costs £14.99

• We still ship to some postcodes in Scotland and Northern Ireland but we use Royal Mail to do so with 24hr Tracked or Special Delivery Guaranteed Next Day by 1pm. We will confirm charges at time of order but they start from £8.15

• Unfortunately delivery delays, losses and damages during delivery, are out of our control and we cannot be responsible for said damages or delays. Moreover, as we are small business we cannot offer full refunds as it is logistically impossible. However, every case is different so we will assess the situation and see what we can do.
  
  

• Thermal Packaging (for frozen food only):
  Frozen items come with a thermal packaging charge that starts from £4.50, maximum of £15, depending on the size of your order.
  We use a combination of ice gel packs, premium boxes and pure sheep's wool fleece liners to keep our food in the best condition on its way to you. All ice-gel packs can be re-used and the wool upcycled. 

• Our wool liners are natural, renewable, reusable, recyclable, compostable and returnable, Wool is one of the most sustainable materials on the planet, being available in abundance as a by-product of rearing sheep. 

Thank you for your order!